🇿🇦 Welcome to the Official South African Tippy Type site
🩷 The Tippy Types have arrived!!!💻

FAQ

Whether you are just curious or already a customer, find answers to your questions here.

WHAT IS A TIPPY TYPE?

A tippy type is an invention for people with longer nails that solves the issue of discomfort and inefficiency while typing. Specifically, it’s a modified silicone keyboard cover.

It was designed with people with long nails in mind, but technically anyone can use a tippy type. Even those without long nails can enjoy the comfort and fun that comes with the 3D, velvety feel of a tippy type.

Yes, can you believe it?! Life before tippy type was pretty grim for those with long nails, and even more grim for those who wanted them but couldn’t stand the typing challenges. Tippy type is patent-pending, and is happy to finally be here! If you want to learn more check out our ABOUT US page.

We recommend this model of tippy type keyboard cover for up to medium-length nails (think medium in the Apres Gel-X extension line…which is quite long!).

To L and XL queens: we are working on making a different model for you! Join our email list (sign up in the footer of the website below) for updates!

tippy types are intended for use with Apple and PC (Lenovo, HP, and Dell) laptops.

Currently all tippy types are made with the USA return key (seen on keyboards sold in the USA; it will not fit European or Japanese return keys). We are in the process of adding international models with different return keys and lettering.

MACBOOKS

Please check your model/year. There are small variations in Macbook keyboard configurations in different models/years.

Unsure what model you have? It’s simple. Click the apple icon in the
upper left corner of your screen. Your model will appear in the ‘about this mac’ section.

If you have one of the following models/years you will have a PERFECT fit:

MacBook pro 13” 2020 – 2023

If you have one of the following models/years be aware that your esc key will be partially covered by a tippy type esc key but it will still work great and this does not impact functionality!

MacBook Air 15” 2023 – 2024
MacBook Air 13” 2020 – 2024
MacBook Pro 14” 2021 – 2024
MacBook Pro 16” 2021 – 2024
MacBook Pro 13”+15” 2016 – 2020

Note for touchbar models: your touchbar includes an esc key so you will not use the Tippy Type esc key. Also, your right/left arrow keys will be partially covered by the Tippy Type right/left arrow keys but, again, this won’t greatly impact overall functionality.

MacBook Air 13” 2018, 2019 Note: your right/left arrow keys will be partially covered by the Tippy Type right/left arrow keys but, again, this won’t greatly impact overall functionality.

 

LENOVO

Our product is designed for a perfect fit on the latest Lenovo ThinkPad X1 Carbon Gen 11 model (14″ Intel).

Note that keyboards will vary by Lenovo model. We are in testing to see which other models this will be compatible with, stay posted for more.

 

HP

Our product is designed for a perfect fit on the latest HP EliteBook 830 G10 Notebook PC model (13-inch).

Note that keyboards will vary by HP model. We are in testing to see which other HP models this will be compatible with, stay posted for more.

 

DELL

Our product is designed for a perfect fit on the latest Dell Latitude 5450 model (13-inch).

Note that keyboards will vary by Dell model. We are in testing to see which other Dell models this will be compatible with, stay posted for more.

Ordering your tippy type on preorder is the best way to make sure you are first to receive yours when we get them in stock! We can’t wait for you to get yours!

If you make a preorder purchase you will receive an order confirmation when you purchase and we will be in touch with further shipping updates!

RE: Timelines – Since receiving so many requests for Lenovo, Dell, HP and Pink (offered for Mac for now) we are currently working on an estimated shipping date! And you all loved Matte Black and Milky White for MacBook so much we sold out! We’re making more and taking preorders for them too! We will update this space as we have more info!

We hear you! We’re working on it! Our dream is to have tippy types for all major laptop and keyboard models, including international models!

Sign up to our newsletter (link below) to stay in the loop on new product drops! 🙂

  • Just use water and a damp cloth to remove any dust/dirt.
  • If you want to use a soap, use a mild soap. We do not recommend using harsh chemicals as this could affect the lettering.
  • When not using, ideally store your tippy type in the protective case. This keeps dust off and prevents damage from any direct and long exposure to the sun which may cause discoloring.
  • Remember to remove your tippy type before trying to close your laptop! Tippy types are not intended to stay on your laptop while closed.
  • The primary function of a tippy type is to assist your typing. It will provide some protection to your keyboard but it is not meant to fully protect it from spills etc.
  • Keep your tippy type away from children – not a toy!
  • You can return your item within 21 days of receiving it. After 21 days, we will no longer accept returns. We do not offer exchanges.
  • You will receive a refund of the product price you paid minus the cost of return shipping. The original cost of shipping your tippy type to you is non-refundable.
  • To start a return process, please email sales@tippytype.co.za and we will email you a return label via Pudo.
  • Please put your order number in the subject line and we will be in touch with next steps. Please allow up to 3-5 business days for a reply. Please check your junk/spam folder if you do not receive an email back from us shortly after reaching out.
  • Once we receive your item please allow 10-14 business days to issue your refund. We appreciate your patience during this time. Thank you!
  • We will only be able to provide you with a full refund if your Tippy Type is still in mint condition.

SHIPPING IN SOUTH AFRICA

We use Pudo to get your Tippy Type to your door and keyboard as soon as possible

We offer either locker to locker service or locker to door.

 

SHIPPING QUESTIONS

 

HOW CAN I TRACK MY SHIPMENT?

 

We’ll send you a tracking number as soon as we ship your item(s). We can’t wait for you to receive your Tippy Type(s)!

 

I HAVE A QUESTION ABOUT MY ORDER THAT IS IN TRANSIT.

 

Check your inbox for your tracking number. Doesn’t answer your question? Send us an email at sales@tippytype.co.za with your order number and a detailed description of the issue.

DO YOU SHIP TO OTHER AFRICAN COUNTRIES?

Contact us on sales@tippytype.co.za if you are from one of our African Neighbouring countries, so we can make a plan to get your Tippy Type to you. Please note addition duties and courier charges will ba applicable

Drop us an email at sales@tippytype.co.za and we will get back to you.

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